best consumer PR agencies


Consumer PR agencies are firms that specialize in managing and promoting the public image of companies, organizations, and individuals to their target audience. They work on behalf of their clients to create, enhance, and maintain positive reputations and relationships with their stakeholders, including customers, employees, investors, and the media.

One of the key responsibilities of consumer PR agencies is to develop and execute strategic communication plans that help their clients achieve their marketing and business objectives. This may involve conducting market research, identifying target audiences, crafting messages, and selecting appropriate channels to reach them. They are also responsible for monitoring and measuring the effectiveness of their campaigns and adjusting them as necessary.

Another important function of consumer PR agencies is media relations. They help clients get media coverage by building relationships with journalists and editors, pitching stories, and arranging interviews and press conferences. They also act as spokespeople for their clients, responding to media inquiries and managing crisis communications when negative news arises.

Consumer PR agencies also engage in content creation and social media management. They produce high-quality content such as blog posts, social media updates, and videos that resonate with their client’s audience and help build their brand authority.

This is why Amra & Elma has developed a specialized list of some of the best consumer PR agencies in 2024, that help brands build and maintain positive reputations, foster relationships with stakeholders, and achieve marketing and business objectives. By leveraging their expertise in communication, media relations, content creation, and social media management, these consumer PR agencies help clients succeed in today’s competitive business environment.

Below is the selected list of the best consumer PR agencies in 2024:

what is a consumer PR agency?

A consumer PR agency is a type of public relations firm that specializes in promoting products, services, or brands directly to consumers. The main goal of a consumer PR agency is to build and maintain a positive public image for its clients and to engage consumers through various media channels. Here are some key functions and characteristics of a consumer PR agency:

1. Media Relations: They maintain relationships with journalists, bloggers, and influencers to secure coverage for their clients’ products or services in newspapers, magazines, online publications, TV, radio, and social media.

2. Content Creation: They create compelling content, including press releases, articles, blog posts, videos, and social media updates, to engage and inform consumers.

3.  Event Management: They organize and manage events such as product launches, press conferences, influencer meet-ups, and consumer shows to generate buzz and media coverage.

4. Brand Management: They work on creating and maintaining a strong brand identity and reputation through strategic messaging and consistent communication across all channels.

5.  Crisis Management: They help clients manage and mitigate the impact of any negative publicity or crises that could harm their reputation.

6. Social Media Engagement: They develop and execute social media strategies to increase brand visibility and engagement with target audiences on platforms like Facebook, Instagram, Twitter, and LinkedIn.

7.  Market Research: They conduct market research to understand consumer behavior, preferences, and trends to tailor PR strategies effectively.

8. Influencer Partnerships: They identify and collaborate with influencers who can authentically promote the clients’ products or services to their followers.

By leveraging these strategies, consumer PR agencies aim to create a positive public perception, increase brand awareness, and ultimately drive consumer interest and sales.


Consumer PR agencies and general marketing agencies both aim to promote products, services, or brands, but they do so through different approaches and strategies. Here are the main differences between the two:

Focus and Approach

Consumer PR Agency:

Public Image and Reputation: The primary goal is to build and maintain a positive public image and reputation for the client through media coverage and public engagement.
–  Media Relations: Emphasizes securing unpaid media coverage through relationships with journalists, bloggers, and influencers.
–  Content Creation: Focuses on creating press releases, articles, and other content that can be used by the media.
–  Crisis Management: Manages and mitigates negative publicity and crises to protect the client’s reputation.
–  Event Management: Organizes events that generate media coverage and public interest.

General Marketing Agency:

Sales and Promotion: The primary goal is to increase sales and market share through various promotional activities.
– Advertising: Often involves creating and placing paid advertisements across different media channels, such as TV, radio, print, and online.
Market Research: Conducts extensive market research to understand consumer behavior and preferences to inform marketing strategies.
Campaign Development: Develops comprehensive marketing campaigns that may include advertising, promotions, direct mail, and digital marketing.
Digital Marketing: Focuses heavily on online strategies, including SEO, PPC, email marketing, and social media advertising.

Methods and Tactics

Consumer PR Agency:

Earned Media: Relies on earning media coverage through press releases, pitches, and media events.
–  Influencer Relations: Collaborates with influencers to authentically promote the brand without direct payment for coverage.
Storytelling: Uses storytelling and narratives to engage the public and create a positive image.
Relationship Building: Builds long-term relationships with media and influencers for ongoing coverage and support.

General Marketing Agency:

Paid Media: Invests in paid advertising across various platforms to reach target audiences.
Promotional Campaigns: Uses promotions, discounts, and special offers to drive immediate consumer action.
Analytics and Metrics: Uses detailed analytics and metrics to track the effectiveness of campaigns and adjust strategies accordingly.
Branding: Focuses on creating a strong brand identity and consistent messaging across all marketing channels.

Measurement of Success

Consumer PR Agency:

–  Media Coverage: Success is often measured by the amount and quality of media coverage, including mentions in influential publications.
Public Perception: Uses surveys and sentiment analysis to gauge public perception and reputation.
Engagement: Looks at engagement metrics such as social media shares, comments, and interactions.

General Marketing Agency:

Sales Metrics: Success is measured by increases in sales, market share, and revenue.
ROI: Focuses on return on investment (ROI) from marketing campaigns.
Conversion Rates: Tracks conversion rates from leads to customers across various marketing channels.

Example Scenarios

Consumer PR Agency:

Product Launch: A PR agency might organize a press event, distribute press releases, and secure media coverage in lifestyle magazines and blogs.
Crisis Management: In case of a product recall, the PR agency would handle communication with the media and the public to manage the fallout and maintain trust.

General Marketing Agency:

Advertising Campaign: A marketing agency might develop a series of TV and social media ads, run a promotional offer, and track the sales spike resulting from the campaign.
Digital Marketing: The agency might execute an SEO strategy to increase website traffic and use email marketing to convert visitors into customers.

In summary, while both types of agencies aim to promote and grow their clients’ businesses, consumer PR agencies focus on managing public perception and securing earned media, whereas general marketing agencies focus on direct promotional activities and paid advertising to drive sales.

1. Amra & Elma Consumer PR Agency

consumer PR agencies

Location: NYC, NY

One of the top consumer PR agencies in New York City, Amra & Elma was established by two super-influencers with over 2 million followers on various social media platforms. They have expertise in events, branding, public relations and consumer PR strategies, influencer marketing, social media management, influencer purchasing, and more. Over 1 million specialty influencers of all sizes, including nano, micro, macro, and celebrity influencers, are included in Amra & Elma’s database of influencers. The world’s top brands and Fortune 500 companies, such as LVMH, Nestle, Nicole Miller, Uber, Netflix, Johnson & Johnson, HTC, and Olay, are among its clientele.

They are one of the greatest organic traffic companies in the city with proof of concept to match, ranking for over 20K keywords on Google and receiving over 2 million monthly impressions. Numerous of the biggest press outlets and media websites throughout the world, including Forbes, Business Insider, USA Today, Bloomberg, CNN, The Financial Times, Cosmopolitan, WSJ, and many others, have featured and reported their marketing activities and success stories. Their team of skilled specialists consistently outperforms expectations and produces results.

  • Public Relations Campaign
  • Crisis Management Solutions
  • Media Buying
  • Social Advertising
  • Influencer Marketing
  • Copywriting & Content Production
  • Community Management
  • Brand Development
  • Social Media Management
  • Photography & Photo Editing
  • Video Production & Editing
  • Strategy & Analytics
  • Media Buying
  • Experiential Marketing
  • SEO & PPC
  • Market Analysis
  • Other.
  • Wells Fargo
  • Netflix
  • Nestle
  • L’Oreal
  • Avon
  • Virgin Voyages
  • Enterprise
  • Gurney’s
  • W Hotels
  • Knickerbocker
  • Hard Rock Cafe
  • Taj Hotels
  • Kimpton Hotels & Restaurants
  • Bvlgari Hotels & Resort
  • Mandarin Oriental Hotel Group
  • Other.

Forbes, USA Today, Nasdaq, Yahoo News, The Financial Times, Bloomberg, CNN, Good Morning America, In Style, Cosmopolitan, Gloria Magazine, The Washington Post, Business Insider, Marie Claire, Huff Post, and many others.

consumer PR agencies

Location: London, UK

One of the best consumer PR agencies, Say Communications is a London-based digital marketing firm that is autonomous, creative, focused on results, and single-minded. They eliminate all except the one element that actually resonates with the target demographic for their clients using insight, industry expertise, and connections. With this clarity, they produce captivating and imaginative messages that impart knowledge, challenge perceptions, and effect good change.

  • Marketing Strategy
  • Content Development
  • Product Communications
  • Marketing Support
  • Public Relations
  • RSA
  • Infant & Toddler Forum
  • Camcon Medical
  • SEQuaderma
  • Ultra Dex

Not Available.

consumer PR agencies

Location: Sydney, Australia

Located in Sydney, Australia, Good Talent Media is one of the best consumer PR agencies. Its staff has years of expertise in a variety of fields, including public relations, media training, strategic thinking, political advocacy, crisis media, and more. Regardless matter whether their customers are not-for-profit organizations, peak bodies, small businesses, major corporations, a CEO, local government, or government agency, Good Talent Media has the expertise and resources to support them in achieving their objectives.

  • Thought Leadership
  • Public relations
  • Media Training
  • PR Workshops
  • Crisis Media Management
  • Kangan
  • ICV
  • YMCA
  • Vision Australia
  • RCSA

Not Available.

consumer PR agencies

Location: West Yorkshire, UK

One of the best consumer PR agencies with a presence in the UK, Arena PR has a large network of connections and consistently produces results. They don’t think much of limits since they think a reliable PR team should be able to handle every situation, from corporate and consumer to crisis management. By being successful across what they refer to as their “Five Cs,” they also help to create and communicate the brand’s narrative.

  • Consumer
  • Counsel
  • Conversation
  • CSR
  • Crisis & Issues
  • Pepco
  • Jollyes
  • Benson For Beds
  • Farmison & Co
  • Dealz

Not Available.

consumer pr agencies

Location: London, UK

One of the best consumer PR agencies, JPR Media has a network of top media connections in the consumer, lifestyle, nationwide, TV, radio, and podcasting industries. They work with businesses to obtain the finest editorial and broadcast outcomes possible and consistently receive excellent amounts of publicity, whether it be a top feature in a print or digital publication or a prime-time TV interview.

  • Public Relations
  • Luxury PR
  • Art PR
  • Tech PR
  • Restaurant PR
  • Red 8
  • Audere
  • Hublot
  • Hotel Cafe Royal
  • Gemba

Not Available.

consumer PR agencies

Location: Waterloo, IA

One of the leading consumer PR agencies in Iowa, Morgan Myers has a proven track record of assisting its food and agricultural customers in bringing about change by bringing together key stakeholders to promote new best practices, appealing to emotions to encourage adoption, or fostering transparency to foster trust. The advancement of agriculture and food for a better life unites their team of marketing and communications specialists.

  • PR
  • Digital Marketing
  • Content Production
  • Social Media
  • Advertising
  • Foremost
  • Midwest Dairy
  • Asgrow
  • Giant Eagle
  • Rabobank

Not Available.

consumer PR agencies

Location: Sheffield, England

MK represents customers on a local, regional, national, and worldwide level as one of the leading consumer PR agencies. By disseminating their message via the platforms that are most pertinent to them and their stakeholders, they achieve their goal of assisting companies in engaging with their audiences more successfully. Their primary services include crisis communication, media relations, media education, and much more.

  • Media Relations
  • Media Training
  • Crisis Communication
  • Stakeholder Relations
  • Event Management
  • Tsuki
  • Cloud Kickers
  • MAC
  • BRC

Not Available.

consumer PR agencies

Location: London, UK

One of the best consumer PR agencies, Mobas has a dynamic team that includes branding and insight specialists, innovative creators, authors, creative directors, campaign strategists, project managers, programmers and developers, PR experts, and social media marketers. They see themselves as strategists, always refining their core plan to help their clients stand out, be distinctive, and achieve more success.

  • Brand Strategy
  • Strategy & Planning
  • Creative & Design
  • Website Design & Digital
  • Content Marketing
  • Bailey Fisher
  • BMJ
  • Greene King Pub
  • MSD
  • Saville Group

Not Available.

consumer pr agencies

Location: Dublin, Ireland

One of the leading consumer PR agencies, Tigerbond is incredibly proud of its work, its clients, and its employees. They see themselves as a collective of experts and natural storytellers who combine knowledge in PR, digital, online, social, content, and creative. They like finding and recognizing the unique since they are not satisfied with the conventional.

  • SEO
  • PPC
  • Social Media
  • Organic Social
  • Paid Social
  • Tesco
  • Waste Watchers
  • Cala Homes
  • M&S

Not Available.

consumer PR agencies

Location: NYC, NY

Beautiful Planning Marketing & PR (BPM-PR), one of the top consumer PR agencies with a significant media presence, was founded in 2005. BPM-PR is a full-service international PR organization. They are a dynamic and fearless company with innovative ideas and vibrant personalities. They are frequently rated as one of the top PR firms with a finger on the pulse of current trends. Their staff supports the expansion of their customers’ identities, brands, and companies both domestically and abroad.

  • Corporate Communications
  • Crisis PR
  • Reputation Management
  • Technology
  • Design
  • The Mane Choice
  • Simple Deal Mobile App
  • The Moulin Rouge
  • Rebtel
  • Charming Sisters

Not Available.

Best Consumer PR Agencies in 2024- FAQ’s:

What services do consumer PR agencies provide?

Consumer PR agencies, as their name suggests, primarily provide public relations services to businesses with a consumer-facing aspect. These agencies specialize in managing the communication between the brand and its target audience to build a positive image, enhance brand awareness and reputation, and ultimately increase sales.

One of the key services offered by consumer PR agencies is media relations. They are responsible for developing and maintaining relationships with relevant media contacts, such as journalists, bloggers, and influencers, to secure positive coverage for their clients. This involves creating press releases, media kits, and other materials, pitching story ideas, and arranging interviews and product reviews.

Another important aspect is social media management. With the increasing importance of social media as a marketing tool, consumer PR agencies help businesses develop a strong social media presence, create content, and engage with their followers. They also monitor social media conversations and respond to any negative feedback or criticisms in a timely and effective manner.

Consumer PR agencies also assist with event planning and execution. They can organize product launches, press conferences, and other events that are designed to generate buzz and excitement around a brand or a new product. This includes coordinating with vendors, booking venues, handling media attendance, and ensuring that the event runs smoothly.

Crisis management is another critical service offered by consumer PR agencies. They help businesses prepare for and navigate through difficult situations, such as product recalls, negative publicity, or other crises that can damage a brand’s reputation. This involves creating a crisis plan, identifying potential risks, and executing effective communication strategies to minimize the impact of the crisis.

Finally, consumer PR agencies offer market research and analysis. They can conduct surveys and focus groups to gather insights on consumer behavior and preferences, track industry trends, and provide valuable feedback to their clients. This helps businesses make informed decisions about branding, messaging, and product development.

In summary, consumer PR agencies provide a range of services to help businesses connect with their target audience, build their brand, and increase sales. From media relations to social media management, event planning to crisis management, and market research to analysis, these agencies are essential partners for businesses that want to succeed in today’s highly competitive consumer market.

How to reach out to consumer PR agencies?

In today’s highly competitive business environment, a solid PR strategy can make all the difference in the success of your product or service. Consumer PR agencies, in particular, specialize in building and managing relationships between companies and the public to increase brand awareness, customer engagement, and loyalty. If you are thinking about reaching out to consumer PR agencies, here are some key considerations to help you make a successful connection.

1. Do your research: Before reaching out to consumer PR agencies, it’s important to do your homework. Start by compiling a list of agencies that specialize in your niche, have a strong track record, and have experience working with businesses of similar size and scope as yours. You can utilize online resources, such as Google or LinkedIn, to find potential consumer PR agencies to work with.

2. Know your goals: Understanding what you want to achieve from your PR campaign is vital. Are you looking to increase sales of a product or service, improve your brand reputation, or simply generate more buzz around your brand? Knowing your goals will help you find some of the best consumer PR agencies that can deliver the results you need. Additionally, you need to be specific about your budget, preferred communication channels, and timeline.

3. Define your messaging: Your messaging is essentially what you want to say about your brand or product’s features, benefits, and goals. Before contacting consumer PR agencies, craft a clear and concise messaging plan that will guide and inform your PR campaign. This plan should include your brand voice, tone, and brand values that you’d like to communicate through PR.

4. Make contact: Once you’ve narrowed down your list of potential consumer PR agencies, it’s time to make contact. A personalized email is a great way to introduce yourself and your brand. Be specific about your needs, your goals, and your budget. Keep in mind, consumer PR agencies receive many pitches per day, so try to make yours stand out by indicating what you are looking for.

5. Consult with the agency: Once you’ve made initial contact, you should set up a consultation to discuss your needs and goals with consumer PR agencies. A professional and experienced consumer PR agency will ask you detailed questions to understand your business, your target audience, and your PR goals.

In conclusion, consumer PR agencies can provide invaluable support for establishing and improving your brand reputation. By undertaking thorough research, setting clear goals, establishing a messaging plan, and making contact with the right agency, you can help to ensure that your PR campaign is a success.

How much do consumer PR agencies usually cost?

Consumer PR agencies are an integral part of a company’s marketing and communication portfolio. They help brands connect with their target audience in a way that traditional advertising cannot match. While PR agencies can help businesses amplify their brand’s message, they come at a cost. The cost of consumer PR agencies can vary depending on several factors.

The size and reputation of consumer PR agencies are significant factors that determine the cost of their services. Consumer PR agencies with an established brand name and a solid reputation in the industry usually charge premium rates. However, smaller PR firms that are just starting may offer lower prices as they work to establish themselves in the market.

The services offered by consumer PR agencies also play a significant role in determining the cost. The type of media outreach, social media management, event planning, and other PR services can vary in price. consumer PR agencies that provide full-scale services covering all aspects of PR, including traditional and digital media, are likely to charge more than those that specialize in just one area.

Another essential factor that determines the cost of consumer PR agencies is the length of the engagement. Short-term projects typically cost more per hour than longer-term engagements. The complexity of a project can also impact the cost of PR services. For example, businesses launching new products, crisis management, or rebranding efforts may require a more extensive PR strategy and budget.

The geographical location of consumer PR agencies can also influence their pricing. PR firms in urban areas and major cities like New York, Los Angeles, or London often charge higher fees than agencies located in smaller cities and towns.

Overall, consumer PR agencies charge a range of fees, from hourly rates to retainers. According to a survey from The Holmes Report, the average cost of a consumer PR agency in the US is around $150 to $250 per hour, while retainers range from $5,000 to upwards of $50,000 per month, depending on services rendered, length of engagement, and other factors.

In conclusion, businesses looking to work with consumer PR agencies must consider several factors to determine the cost of services. From agency size and reputation to services offered and geographical location, every variable can have an impact on pricing. While it’s essential to work with a trusted and reliable PR agency, businesses must also balance their budgets to ensure they get the most comprehensive services for their money.