Franchise Marketing Statistics

TOP 20 FRANCHISE MARKETING STATISTICS 2026 REVEAL MASSIVE FRANCHISE GROWTH AND LEAD EXPLOSION

Updated for 2026. This page has been fully refreshed with the latest franchise marketing statistics, franchise lead generation data, and multi-location growth trends based on recent global franchise industry reports, marketing surveys, and brand performance insights.

When I first started diving into franchise growth strategies, I quickly realized how important it is to ground every decision in data. That’s why I pulled together these franchise marketing statistics — not just as numbers on a page, but as insights that can truly guide franchise owners, marketers, and investors. Having worked with a leading marketing agency in New York, I’ve seen firsthand how the right data can transform campaigns, spark lead generation, and bring real results. My goal here is to share the trends shaping the franchise world in 2026, so you can approach your own marketing with confidence and clarity.

TOP 20 FRANCHISE MARKETING STATISTICS 2026 (EDITOR’S CHOICE DATA SHOCKING INDUSTRY GROWTH)

2026 Data Intelligence

Franchise Marketing Statistics at a Glance

20 high-impact metrics defining franchise growth, lead generation & ROI this year

# Statistic Category Year Key Insight
01 65%of franchise leads come from digital marketing channels Digital 2026 Digital campaigns remain the undisputed backbone of franchise growth.
02 72%of franchises allocate 40%+ of budgets to local SEO Local SEO 2026 Local search visibility directly and measurably impacts franchise inquiries.
03 3.5×average ROI generated by franchise PPC campaigns Paid Ads 2026 Google Ads deliver the strongest measurable conversions for franchise sales.
04 55%of franchises use portals as a lead generation channel Portals 2026 Online franchise directories remain vital for investor exposure and visibility.
05 82%of potential franchisees check online reviews before applying Reputation 2026 Positive reviews directly influence trust and franchise sign-up rates.
06 +48%higher lead engagement driven by video ads Video 2026 Video storytelling attracts stronger, more committed candidate interest.
07 68%of franchises use LinkedIn for B2B franchise recruitment LinkedIn 2026 LinkedIn connects franchises with high-intent professionals seeking ownership.
08 +34%higher engagement from franchise email marketing campaigns Email 2026 Personalized email sequences nurture leads all the way to conversion.
09 >50%of franchise leads originate from mobile devices Mobile 2026 Mobile-first strategies are now a non-negotiable for franchise recruitment.
10 71%of franchises invest in content marketing through blogs Content 2026 Blogs establish authority and drive organic franchise prospect discovery.
11 23%of high-value franchise leads generated through expos Events 2026 Face-to-face networking still closes franchise deals other channels cannot.
12 61%of franchise awareness is driven by social media advertising Social Ads 2026 Facebook and Instagram campaigns dominate franchise brand discovery.
13 higher engagement for franchises running YouTube ads YouTube 2026 YouTube builds credibility and showcases franchise success stories at scale.
14 87%of franchises track performance using analytics tools Analytics 2026 Data-driven teams maximize ROI and eliminate wasted ad spend.
15 +29%faster conversions driven by franchise email drip campaigns Automation 2026 Automated sequences accelerate the entire franchise decision-making cycle.
16 +33%better conversions from social proof-driven franchise ads Social Proof 2026 Testimonials and case studies build instant, high-converting trust signals.
17 70%of franchises use influencer marketing to reach new prospects Influencer 2026 Creator partnerships extend reach and add authentic franchise credibility.
18 +41%lead conversion lift from virtual franchise tours VR / Tech 2026 Interactive tours help prospects visualize ownership from anywhere on earth.
19 +38%higher lead quality from localized ad campaigns Local Ads 2026 Targeting regional audiences dramatically improves franchisee quality and fit.
20 19%of new franchise sign-ups driven by referral programs Referral 2026 Word-of-mouth remains an underrated yet powerfully cost-effective growth tool.
65%
of franchise leads come from digital marketing channels
2026
Digital

Digital campaigns remain the undisputed backbone of franchise growth.

72%
of franchises allocate 40%+ of budgets to local SEO
2026
Local SEO

Local search visibility directly and measurably impacts franchise inquiries.

3.5×
average ROI generated by franchise PPC campaigns
2026
Paid Ads

Google Ads deliver the strongest measurable conversions for franchise sales.

55%
of franchises use portals as a lead generation channel
2026
Portals

Online franchise directories remain vital for investor exposure and visibility.

82%
of potential franchisees check online reviews before applying
2026
Reputation

Positive reviews directly influence trust and franchise sign-up rates.

+48%
higher lead engagement driven by video ads
2026
Video

Video storytelling attracts stronger, more committed candidate interest.

68%
of franchises use LinkedIn for B2B franchise recruitment
2026
LinkedIn

LinkedIn connects franchises with high-intent professionals seeking ownership.

+34%
higher engagement from franchise email marketing campaigns
2026
Email

Personalized email sequences nurture leads all the way to conversion.

>50%
of franchise leads originate from mobile devices
2026
Mobile

Mobile-first strategies are now a non-negotiable for franchise recruitment.

71%
of franchises invest in content marketing through blogs
2026
Content

Blogs establish authority and drive organic franchise prospect discovery.

23%
of high-value franchise leads generated through expos
2026
Events

Face-to-face networking still closes franchise deals other channels cannot.

61%
of franchise awareness driven by social media advertising
2026
Social Ads

Facebook and Instagram campaigns dominate franchise brand discovery.

higher engagement for franchises running YouTube ads
2026
YouTube

YouTube builds credibility and showcases franchise success stories at scale.

87%
of franchises track performance using analytics tools
2026
Analytics

Data-driven teams maximize ROI and eliminate wasted ad spend.

+29%
faster conversions from franchise email drip campaigns
2026
Automation

Automated sequences accelerate the entire franchise decision-making cycle.

+33%
better conversions from social proof-driven franchise ads
2026
Social Proof

Testimonials and case studies build instant, high-converting trust signals.

70%
of franchises use influencer marketing to reach new prospects
2026
Influencer

Creator partnerships extend reach and add authentic franchise credibility.

+41%
lead conversion lift from virtual franchise tours
2026
VR / Tech

Interactive tours help prospects visualize ownership from anywhere on earth.

+38%
higher lead quality from localized ad campaigns
2026
Local Ads

Targeting regional audiences dramatically improves franchisee quality and fit.

19%
of new franchise sign-ups driven by referral programs
2026
Referral

Word-of-mouth remains an underrated yet powerfully cost-effective growth tool.

TOP 20 FRANCHISE MARKETING STATISTICS 2026 REVEAL EXPLOSIVE MULTI-LOCATION BUSINESS GROWTH

 

Franchise Marketing Statistics #1: 65% Of Franchise Leads Come From Digital Marketing Channels

 

In 2026, the global digital marketing industry is projected to surpass $800 billion in total spend, with franchise brands allocating over 60% of their marketing budgets exclusively to digital channels, a significant jump from prior years according to Reshift Media’s 2026 Franchise Digital Marketing Trends report, which also found that AI-powered tools and evolving search behavior are accelerating digital adoption across franchise systems at an unprecedented rate. Digital marketing remains the strongest driver of new franchise leads, with 65% of them originating from online campaigns. This shows how much potential franchise owners rely on Google searches, paid ads, and social platforms before reaching out. For franchises, digital channels now replace traditional methods as the first touchpoint. Businesses that ignore digital presence risk losing valuable opportunities. Investing in online visibility has shifted from optional to essential in today’s franchise landscape.

 

Franchise Marketing Statistics #2: 72% Of Franchises Allocate Over 40% Of Budgets To Local SEO

 

In 2026, a Yext study confirmed that local SEO success depends heavily on location, industry, and engagement signals, with 98% of customers now searching online to find nearby businesses, up from just 90% in 2019, and 76% of “near me” mobile searches leading directly to a physical store visit within 24 hours, making local search optimization the single highest-ROI investment available to multi-location franchise brands. Local SEO is where most franchises are investing heavily, with 72% allocating at least 40% of their budgets here. Franchisees understand that potential clients search with “near me” queries before making decisions. Optimizing local search boosts discovery and ensures consistency across multiple locations. This trend reflects a shift from nationwide visibility to localized dominance. By owning local search, franchises position themselves closer to their community audience.

 

Franchise Marketing Statistics #3: Franchise PPC Campaigns Generate 3.5x ROI On Average

 

In 2026, worldwide search advertising spend reached $351.5 billion, an 8.3% annual increase, and Google Ads alone generated $71.3 billion in Q2 2026 revenue, with the platform now commanding an 89.89% global search engine market share, a 6.66% average click-through rate, and a 7.52% benchmark conversion rate across industries, confirming that PPC remains one of the most powerful and measurable acquisition channels available to franchise marketers. Paid advertising continues to prove its worth, with franchise PPC campaigns delivering an average 3.5x ROI. This return makes PPC one of the most reliable tools for franchise recruitment and sales. The data suggests that paid campaigns are more predictable compared to organic efforts. Franchises using Google and Bing ads can target high-intent audiences. This focused spend results in faster and more measurable outcomes than other channels.

 

Franchise Marketing Statistics #4: 55% Of Franchises Use Franchise Portals For Lead Generation

 

In 2026, the US franchise industry output is anticipated to exceed $900 billion, with multi-location brands increasingly relying on digital discovery ecosystems, and 86% of consumers reading reviews before visiting a local business according to Home Franchise Concepts, meaning portal listings that combine directory visibility with reputation signals now carry far greater conversion weight than standalone portals of previous years. More than half of franchises (55%) now rely on franchise portals for consistent lead generation. These directories simplify discovery for investors who actively browse opportunities. Portals act as a one-stop-shop, making them particularly attractive to first-time franchisees. While competitive, listing on these platforms ensures visibility against established brands. They remain a cornerstone for building awareness in the franchise recruitment process.

 

Franchise Marketing Statistics #5: 82% Of Potential Franchisees Check Online Reviews Before Applying

 

In 2026, BrightLocal’s Local Consumer Review Survey found that 68% of consumers will only engage with a business that holds a rating of 4 or more stars, and 88% of consumers say they would use a business that responds to both positive and negative reviews, while a striking 62% of consumers actively avoid local businesses where they find incorrect or outdated information online, illustrating how reputation management has become as essential as any paid marketing channel for franchises seeking qualified applicants. Trust plays a massive role, with 82% of prospects checking reviews before committing to a franchise. Online feedback works as social proof and can either build or break brand reputation. Franchises with poor digital reviews face uphill battles in recruitment. Conversely, those with strong feedback stand out and inspire confidence. This highlights why reputation management is just as critical as marketing spend.

graph1 franchise stats 1to5

Franchise Marketing Statistics #6: Video Ads Increase Franchise Lead Engagement By 48%

 

In 2026, video accounts for approximately 82% of all global internet traffic, with users spending an average of 100 minutes per day watching online videos, and Wyzowl’s 2026 State of Video Marketing Report confirming that 93% of marketers report positive ROI from video, 84% of consumers want to see more video from brands, and 92% of marketers plan to either maintain or increase their video marketing budgets this year, underscoring video’s position as the dominant format for franchise lead engagement. Video marketing isn’t just a trend, it’s a performance booster, driving 48% higher lead engagement. Prospective franchisees respond better to stories shown in video compared to static ads. Videos allow brands to showcase franchise success stories authentically. Engaging visuals create emotional connections that numbers alone cannot. This makes video an essential tool for future-ready franchise campaigns.

 

Franchise Marketing Statistics #7: 68% Of Franchises Use LinkedIn For B2B Franchise Recruitment

 

In 2026, LinkedIn surpassed 1.3 billion total members with over 600 million monthly active users, generating 80% of all B2B leads originating from social media, with 89% of B2B marketers using the platform for lead generation, 62% confirming it produces effective leads at more than double the rate of any other social platform, and the platform’s ad conversion rates sitting between 2.5% and 3.5% for B2B campaigns, making it the undisputed dominant channel for franchise recruitment among serious investors. LinkedIn has become a primary platform for connecting with serious prospects, used by 68% of franchises. Its professional environment aligns perfectly with business ownership opportunities. Franchise recruiters find it easier to target high-value candidates here than on casual platforms. B2B-focused campaigns see better engagement and higher conversion intent. This proves that LinkedIn is no longer optional in franchise recruitment strategies.

 

Franchise Marketing Statistics #8: Email Marketing Yields 34% Higher Engagement For Franchises

 

In 2026, with 4.73 billion global email users projected and 392.5 billion emails sent daily, email marketing delivers an average ROI of $36 to $40 for every $1 spent, with personalized campaigns achieving 29% higher open rates and 41% higher click-through rates, automated emails generating 320% more revenue than non-automated sends, and A/B-tested campaigns producing ROI that is 37% higher than brands that never test, confirming email as the single highest-returning channel in the entire franchise marketing mix. Email remains one of the strongest direct channels, generating 34% higher engagement rates for franchises. Personalized drip campaigns create a nurturing path for interested candidates. These campaigns keep prospects informed without overwhelming them. Emails also serve as a reminder of franchise credibility and culture. This makes it an excellent long-term investment in lead development.

 

Franchise Marketing Statistics #9: Over 50% Of Franchise Leads Come From Mobile Devices

 

In 2026, over 3.7 billion people are watching videos on mobile phones, 63% of total Google Ads clicks now come from smartphones, U.S. mobile ad spend has surpassed $200 billion representing 51.2% of all media spend, and a HubSpot report found that 63% of people prefer using mobile phones to look up brand and product information, making mobile-first design and mobile-optimized landing pages the single most critical technical priority for franchises seeking to convert leads at scale. Mobile has taken the lead, with more than 50% of franchise leads now generated through smartphones. Candidates often research and fill inquiry forms on-the-go. This means franchises need fully optimized mobile experiences to avoid drop-offs. Poor responsiveness can significantly harm conversions and credibility. A mobile-first approach is now a requirement, not an afterthought.

 

Franchise Marketing Statistics #10: 71% Of Franchises Invest In Content Marketing Blogs

 

In 2026, the HubSpot State of Marketing Report confirmed that websites, blogs, and SEO accounted for 16% of all channels delivering the highest ROI for B2B brands, companies that blog actively generate 13 times more leads than those that don’t, and content marketing as a channel produces 3 times more leads at 62% lower cost compared to traditional outbound methods like direct mail and print advertising, solidifying consistent blogging as one of the highest-leverage and most cost-efficient strategies in the entire franchise growth playbook. Content creation is a major priority, with 71% of franchises publishing blogs to attract audiences. These articles position franchises as industry authorities while boosting organic traffic. Blog posts answer questions potential franchisees are already asking. This not only drives SEO growth but also nurtures informed leads. Consistent blogging is key to building both trust and visibility.

Franchise Marketing Statistics

Franchise Marketing Statistics #11: Franchise Expos Generate 23% Of High-Value Leads

 

In 2026, research from Martal confirms that 73% of B2B marketers say in-person events and webinars produce the highest-quality leads of any available channel, with brands that invest in unified national-to-local marketing strategies that include live events achieving up to 30% higher revenue growth according to Ignite Visibility, reinforcing why expos and face-to-face touchpoints continue to be irreplaceable even as digital spending accelerates. Offline marketing continues to prove effective, as expos account for 23% of high-value franchise leads. Meeting face-to-face builds confidence in potential franchisees. Expos also allow brands to differentiate themselves in real time. Despite digital growth, this physical interaction remains irreplaceable. A hybrid approach combining online and expos works best for strong pipelines.

 

Franchise Marketing Statistics #12: Social Media Advertising Drives 61% Of Franchise Awareness

 

In 2026, global social media ad spend is projected to hit $276 billion, with short-form video on platforms like Instagram Reels and TikTok driving 70% higher engagement compared to static formats, and the HubSpot 2026 State of Marketing Report identifying short-form video as the single top media format marketers plan to invest in this year, making social platforms the most scalable and visually impactful channel available for building franchise brand awareness across diverse geographic markets. Franchises rely on social ads for awareness, with 61% of discovery coming from platforms like Facebook and Instagram. Social media offers scalable reach at relatively low costs. Franchises use ads not just for recruitment, but also for brand storytelling. Visual content paired with precise targeting drives visibility fast. This makes social ads a core pillar of modern franchise marketing.

 

Franchise Marketing Statistics #13: Franchises With YouTube Ads See 2x Higher Engagement

 

In 2026, YouTube commands 2.85 billion monthly active users and generated over $36.1 billion in advertising revenue, with over 90% of people now discovering new brands through YouTube ads according to Think with Google, YouTube Shorts achieving a 7.91% engagement rate in H1 2025 as the highest of all short-form video platforms, and 82% of video marketers reporting YouTube as the most widely used platform in their strategy, making it the single most impactful video channel for franchise brands running awareness and recruitment campaigns. YouTube ads are delivering double the engagement compared to non-video campaigns. This proves the importance of reaching audiences through engaging video formats. Potential franchisees enjoy seeing authentic testimonials and behind-the-scenes stories. These ads feel more human and less like corporate pitches. As video grows, YouTube stands out as a must-use platform.

 

Franchise Marketing Statistics #14: 87% Of Franchises Track Performance Using Analytics Tools

 

In 2026, Reshift Media’s comprehensive Franchise Digital Marketing Trends report, drawn from hundreds of franchise systems across 22 countries, found that AI has evolved from an experimental pilot into foundational marketing infrastructure, with two thirds of businesses now using AI in at least one internal process, and 88% of multi-location marketers using generative AI within their organizations according to BrightLocal’s Brand Beacon Report, confirming that analytics and AI-powered performance tracking have become the operational backbone of all high-performing franchise marketing systems. Nearly all franchises (87%) now depend on analytics to measure campaign effectiveness. Tracking ensures no spend is wasted and opportunities are spotted quickly. Data-driven decisions empower marketers to scale what works. Without analytics, campaigns risk being inefficient and guesswork-heavy. This number highlights the critical role of technology in franchise marketing.

 

Franchise Marketing Statistics #15: Franchise Email Drip Campaigns Convert 29% Faster

 

In 2026, automated email workflows are generating 320% more revenue than non-automated sends, welcome email sequences are achieving an extraordinary 83.63% open rate and 16.60% click-through rate, and one in three people who click on any automated message proceed to make a purchase, compared to just one in eighteen for standard scheduled campaign messages, according to Omnisend’s 2026 email performance data, demonstrating the enormous conversion advantage that well-structured drip sequences deliver for franchise prospect pipelines. Automated drip sequences shorten sales cycles by 29% for franchises. These targeted emails guide leads step-by-step toward decisions. The consistency keeps the brand top-of-mind without overbearing frequency. Drip campaigns also allow personalization at scale. Franchises using them close deals faster and more efficiently.

Franchise Marketing Statistics

Franchise Marketing Statistics #16: Franchise Leads From Social Proof Ads Convert 33% Better

 

In 2026, the Aspire State of Influencer Marketing Report found that 82% of marketers say influencer and creator-sourced leads are higher quality than those from any other channel, largely because trusted peer recommendations pre-qualify prospects before they ever click, and LinkedIn’s own advertising data confirms that purchase intent increases by 33% following exposure to social proof-driven ads, with brands experiencing a 2x to 3x lift in key brand attributes when authentic testimonial content is incorporated into their campaigns. Campaigns featuring testimonials and social proof boost conversions by 33%. Authentic content resonates more deeply with prospects than generic ads. Franchisees-to-be want reassurance that others succeeded before them. Highlighting stories of satisfied owners instills confidence. Social proof remains one of the most persuasive tools in marketing.

 

Franchise Marketing Statistics #17: 70% Of Franchises Use Influencer Marketing To Reach Prospects

 

In 2026, the global influencer marketing industry is projected to reach $40.51 billion, growing at a 30.36% compound annual growth rate, with 74% of marketers increasing their influencer budgets this year, average influencer marketing CPM dropping 42% compared to the prior year to just $2.68, and the Aspire 2026 report showing that creators on their platform alone drove $52 million in attributed affiliate sales representing a 45% year-over-year increase, making influencer marketing one of the most cost-efficient and performance-driven acquisition channels available to franchises in 2026. Influencer partnerships are now embraced by 70% of franchises. These collaborations extend reach to audiences that traditional ads miss. Influencers provide relatability that brands cannot achieve alone. This trend signals the blending of social influence with business recruitment. For franchises, it creates authenticity in highly competitive markets.

 

Franchise Marketing Statistics #18: Virtual Franchise Tours Increase Lead Conversions By 41%

 

In 2026, the franchise industry is leveraging immersive digital experiences at record levels, driven by consumer behavior data showing that over 82% of internet traffic is now video-based, prospects across all industries increasingly expect remote-access walkthroughs before committing to in-person visits, and Reshift Media’s 2026 Franchise Digital Marketing Trends report specifically identified interactive and AI-personalized content experiences as one of the highest-priority investment areas for franchise brands seeking to increase qualified lead conversion rates across their entire recruitment funnel. Virtual tours have revolutionized the candidate experience, raising conversions by 41%. Prospects love the ability to explore franchise models remotely. It saves time while still delivering an immersive impression. Interactive walkthroughs are now becoming a standard expectation. This makes franchises more accessible and engaging than ever before.

 

Franchise Marketing Statistics #19: Localized Ad Campaigns Boost Lead Quality By 38%

 

In 2026, Ignite Visibility research confirmed that franchise brands deploying unified national-to-local marketing strategies achieve up to 30% higher revenue growth than those running fragmented campaigns, Google Maps searches for “shopping near me” have more than doubled year-over-year, and SeoProfy’s 2026 Local SEO analysis found that 94% of top-performing brands maintain a dedicated local marketing strategy, while 96% of people discover local businesses primarily through online searches rather than any offline channel, making hyperlocal campaign targeting the most reliable lever for elevating lead quality across multi-location franchise systems. Running ads tailored to specific regions boosts lead quality by 38%. Localization ensures relevance, making candidates feel personally addressed. Franchises that speak to local culture connect more effectively. Broad, generic campaigns often fall flat by comparison. This proves the growing value of hyperlocal strategies.

 

Franchise Marketing Statistics #20: Franchise Referral Programs Drive 19% Of New Sign-Ups

 

In 2026, SEO, email marketing, and webinars remain the three lowest-cost lead generation channels available to B2B marketers, with referral and word-of-mouth programs operating at similarly low cost-per-lead rates, and impact.com’s 2026 State of Affiliate Marketing Report highlighting that influencer-driven creator commerce sales jumped 51% during Cyber Week 2025 alone while commission costs stayed flat, confirming that referral and affiliate-style programs deliver exceptional cost efficiency and compounding growth for franchise brands that structure them with clear incentives and measurable attribution. Referrals generate nearly one-fifth of new franchise sign-ups. Existing owners and satisfied customers play a huge role in recruitment. Word-of-mouth marketing remains timeless and trustworthy. Referral incentives create a win-win for both brand and advocate. This channel is cost-effective and powerful in driving consistent growth.

Franchise Marketing Statistics

FRANCHISE MARKETING STATISTICS 2026 SHOW MASSIVE OPPORTUNITIES FOR FAST-GROWING BRANDS

 

Looking over these franchise marketing statistics, I can’t help but reflect on how quickly the landscape is changing. What worked for franchises a few years ago isn’t always enough anymore, but the exciting part is that the opportunities to innovate have never been greater. Whether it’s digital campaigns, local SEO, or even referral programs, each of these stats offers a piece of the bigger puzzle for building stronger franchise growth. For me, pulling these insights together isn’t just about trends. It’s about giving fellow entrepreneurs and marketers a roadmap they can actually use. In 2026, franchise brands investing heavily in digital lead generation, localized advertising, and data-driven marketing strategies are reporting the fastest expansion across global markets.

SOURCES

https://www.forbes.com/councils/forbesagencycouncil/2025/01/28/franchise-marketing-in-2025-digital-trends-that-will-transform-your-strategy/

https://www.scorpion.co/franchises/insights/blog/verticals/franchise/franchise-marketing-trends-hot-takes-to-watch/

https://www.franchising.com/articles/20250729_franchise_update_unveils_new_annual_franchise_marketing_leadership_repo.html

https://ironmarkusa.com/ultimate-franchise-marketing-guide-2025/

https://www.franchise.org/franchising-economic-outlook/

https://www.highervisibility.com/industries/franchise/learn/franchise-stats/

https://www.voxie.com/blog/franchise-marketing-strategies/

https://www.curiousjane.com/franchise-marketing-trends-to-watch-in-2025/

https://pvolvefranchise.com/blog/insiders-look/local-franchise-marketing-trends-for-2022/

https://www.reshiftmedia.com/franchise-marketing-data-privacy-update-for-2025/

https://tour.franchisebusinessreview.com/fbr-blog/

https://www.andersoncollaborative.com/top-15-franchise-marketing-agencies-in-the-u-s/

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https://ignitevisibility.com/franchise-marketing-strategy/

https://www.mckayadvertising.com/franchise-marketing-2025/

https://www.franchising.com/articles/studying_the_numbers_the_2025_afdr_reveals_crucial_brand_data.html